Ну как-то так, диалог в магазине
C (customer) - покупатель
S (seller) - продавец

C: Сould you tell me about this book, please S: Oh, this is The Illustrated Mum, a good choice! This book won the annual Guardian Childrens Fiction Prize in 2000!
C: Who is the author of the book
S: It was written by Jacqueline Wilson, a famous writer of childrens literature.
C: When do the events of this book take place
S: This story is set in contemporary England.
C: Who is the main character of the book
S: It is about a girl named Dolphin. She lives with her older sister and mother in a small London flat. Dolphin adores her mother that doesnt pay enough attention to her girls and is covered from head to foot with tattoos.
C: What happens to them
S: So Dolphin has some problems with her family and school. Then accident happens and Dolphins mother goes to hospital. Because of this Dolphin starts a new life and finally even gets to know her father.
C: Is it happy or sad story
S: Well, some parts are quite emotional and some are comical. And all in all, Im sure its a very good book  that mirrors real life and has an unexpected ending.